About Us
Jim Conlon
President
After graduating from the University of Rhode Island, Jim began a twenty-year tenure with Blue Cross Blue Shield (BCBS). He started in a field sales position, handling both local and national accounts. He was promoted to Sales Manager for a Health Maintenance Organization which later became HMO Blue, and later was named Managing Director for both the Springfield and Worcester Regional Offices. In this position, Jim had overall responsibility for all sales, account and member service functions throughout the Western and Central Massachusetts regions.
Jim's work at BCBS was as much an education as a job, providing him with a thorough understanding of both health care financing and health care insurance, as well as the complicated relationship between providers and insurers. He enriched his experience by earning distinction as a Certified Health Consultant from the Krannert Graduate School of Management at Purdue University.
In the mid-'90s, Jim took the leap and became an independent broker, inspired by the desire to build personal relationships with clients and help them find solutions in a complex industry. Building his own firm allowed Jim to set down professional roots in his hometown of Amherst, after years of working in Springfield, Worcester, and Boston. It also gave him the opportunity to partner with another independent agency, Blair, Cutting & Smith, in order to draw on the strengths of each organization. In time Jim has grown J.F. Conlon & Associates into a reputable agency, helping large and small employers throughout the Pioneer Valley manage their employee benefit programs.
Jim currently lives in Wilbraham with his wife Carol. They spend their free time enjoying friends and family, and they travel seeking beautiful ocean beaches and challenging golf courses.
April Williams
Sales Executive
April Williams is a Sales Executive at J.F. Conlon & Associates. She is a state licensed independent insurance agent with seven years of professional experience in the healthcare insurance field.
April has played an active role with the Amherst Area Chamber of Commerce, where she served as a Board Member, Chair of the Ambassadors Committee and as the administrator for the Chamber Health Insurance Plan.
April graduated summa cum laude from Bay Path College with a bachelor's degree in Executive Management. She resides in Northfield, Massachusetts with her husband, Gayle, and their four children.
Rebecca Eckert
Sales Administrator
Rebecca Eckert is a state licensed independent insurance agent. In her capacity as Sales Administrator at J.F. Conlon & Associates, Rebecca assists small group employers with their healthcare insurance needs. She also serves as the administrator of the Amherst Area Chamber of Commerce sponsored health insurance program.
Rebecca draws upon over 10 years of experience in the customer service industry in her everyday work with employer groups and individual business owners. She is actively involved with the Amherst Area Chamber of Commerce, where she volunteers as a member of the Ambassador's Committee.
Rebecca earned her bachelor's degree from California State Polytechnic University in Pomona and now resides in her hometown of Easthampton, Massachusetts.